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Accessibility statement

Last reviewed

Using Halo Benefits

We want everyone to be able to use Halo Benefits to understand and choose their benefits. This statement covers the employee and employer website at app.halobenefits.com.

We are working towards the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. These guidelines explain how to make websites easier to use for people with disabilities.

Our current checks

Our full accessibility review is still in progress. We have not yet verified that every employee and employer page meets WCAG 2.2 AA.

We are checking pages with automated tools and reviewing keyboard access, focus, form labels, error messages, colour contrast and small screens. A complete review of the main journeys with screen readers is still needed. We will update this statement when that review is complete.

Report a problem or ask for help

If a page is difficult to use, or you need information in another format, email hello@halobenefits.com. You can also ask your employer's HR team for help with your benefits.

Tell us:

  • which page you were using and what you were trying to do
  • what stopped you, and the format or help you need
  • your browser and any assistive technology you use, if you know them

Please leave out sign-in codes, medical details and other private information. If the problem stops you meeting a benefits deadline, tell your HR team straight away.

Documents and sign-in

Some benefit documents come from your employer or insurer. We have not verified that all of these documents work with assistive technology. If you cannot read a document, ask us or your HR team for an accessible copy.

Sign-in includes pages provided by Auth0 and an emailed code. Our review needs to cover those steps as well as the pages within Halo Benefits. If you cannot complete sign-in, use the email contact above to ask for help.

Ways to move around the website

  • Use Tab and Shift+Tab to move between links and controls. Use Enter to follow a link or submit a button, and Space to select a checkbox.
  • The "Skip to content" link appears when you start using the keyboard. It takes you past the navigation to the page content.
  • You can use your browser's zoom controls to make text larger.